**Effective date:** 30/09/2025
**Return period**: 14 calendar days after delivery.
**Conditions**: Items must be unused, in original packaging. Personalized or hygiene-sealed items cannot be returned unless faulty.
**Return shipping**: Unless the item is faulty, the buyer pays return costs.
**Process**: Contact [email protected] with order number. Refunds issued within 14 days after inspection, to the original payment method.
**Faulty items**: If defective, we will repair, replace, or refund in line with consumer law.