**Effective date:** 30/09/2025
Resolvly — Shop: resolvly.bigcartel.com — Email: [email protected]
**1. Controller**
The data controller is Resolvly. Contact: [email protected].
**2. What data we collect**
We may collect: name, shipping address, billing address, telephone, email, order details, payment data (processed by third parties), IP address, device/browser info, and cookies.
**3. Purpose and legal basis**
We process data to:
- fulfill orders and shipping (contract),
- communicate about orders and support (contract/legitimate interest),
- send marketing if you consent (consent),
- analyze and improve our website (legitimate interest).
**4. Data sharing**
We share data with shipping carriers, payment providers, and analytics providers. We do not sell your personal data.
**5. International transfers**
If processed outside the EEA, appropriate safeguards will be applied.
**6. Retention**
We keep personal data only as long as necessary and for legal record-keeping.
**7. Your rights**
You can access, rectify, delete, restrict, or object to processing, request portability, and withdraw consent by contacting [email protected]. You can also lodge a complaint with your data protection authority.
**8. Cookies**
See our Cookies Policy for details.
**9. Security**
We apply technical and organizational measures but no internet transmission is 100% secure.
**10. Changes**
We may update this Privacy Policy; new versions will be posted here.